Terms and Conditions

By purchasing from Ponggi, you agree to the following terms and conditions. Please read them carefully.


• Ponggi is aware that the security of your private information from the use of our website is an important concern. We take the protection of your personal data very seriously.
• When you register at our site, you will be asked to submit some personal information, such as name and contact information.
• Ponggi will safeguard your personal information. Under no circumstances will we disclose or share your information with any unauthorized third party. Please click here to access PRIVACY POLICY. This PRIVACY POLICY applies to the personal information we obtain via your transactions and interactions with Ponggi.


• Currently, for safety and convenience, we prefer to accept credit card & Paypal as our main payment method.
• Orders will be shipped within 3-7 work days upon receiving. A tracking number will be e-mailed to you only after the order is shipped. Or check from order status page. For most part of worldwide, the orders are supposed to reach your door. Please track the status of the parcel via the tracking number provided in email. Then, contact local post office for parcel if not received within expected shipping time. Finally, contact us for further information.


• Ponggi strives to be as accurate as possible and intends that the colors, design, and style of the products that appear on this site reflect those of the actual product.
• However, Ponggi does not warrant that product descriptions, pictures or any other content of Ponggi is accurate, complete, reliable, current, or error-free. Variations caused by technical, typographical, digital, or photographic reasons may occur.
• Actual colors and the "look and feel" you see on the Ponggi site will depend on your computer monitor and on other technical factors.
• If a product offered by Ponggi itself is not as described, your sole remedy is to return it in unused condition. All of Ponggiproducts are guaranteed against defects for 90 days from the date of the invoice. Except as expressly stated herein, Ponggi disclaims all warranties, either express or implied, of any kind with respect to products sold on the Ponggi site.
• You agree that the sole and exclusive maximum liability to Ponggi arising from any product sold on the Ponggi site is the price of the product ordered.
• In no event shall Ponggi, its directors, officers, employees or representatives be liable for special, indirect, consequential, or punitive damages related to products sold.


• Your satisfaction is our number one priority. we offer 90 day returns or exchange your items from the delivery date.
Notes: We are not always able to revise or cancel an order already dispatched. Orders has been dispatched will be treated in accordance with our Return Policy

• If customers have any comments, questions, or concerns regarding the Policy or any other issues regarding privacy and security, please do not hesitate to contact Ponggi customer service representatives.
• Response Time: Within 12 to 24 hours during weekdays (expect a delay during weekends and holidays)